A mystery shopper survey conducted by a consumer watchdog reveals that two in three sunbed operators in New Zealand failed to meet safety requirements, though things have improved over the last two years.
The survey was carried out by Consumer NZ which sent mystery shoppers to 60 sunbed operators in 12 centers across the country. It found that more than 66 percent of the operators did not meet the safety requirements, though things have improved since 2011 when only 17 percent met the safety rules.
AdvertisementConsumer NZ head Sue Chetwin revealed that sunbed operators show little concern for the safety of their clients, with some of them handing over keys and goggles for customers to operate the machines themselves while in some cases, the UV dose may seem to be higher than the safety limit.
"One mystery shopper was handed the keys and goggles, and sent to the cubicle to do it herself. She said she could have stayed in there as long as she liked and nobody would have known. One mystery shopper reported a notice which said the bed had new bulbs so reduce your time by 20 per cent - this isn't something a customer should be left to work out", Chetwin said.