Doctors must speak to patients with love and care and must not put the 'human touch' at risk.
Prince Charles has advised the NHS to put empathy top most in the vision statement of healthcare services. He said that modern medicine and technology lacks the human touch and this is an area that needs to be improved in order to provide better care to patients.
Prince Charles has been concerned after a series of reports revealed the poor state of care meted out to patients and some left to die without proper care.
He said: 'In the individual encounter between patient and clinician, we are led to believe that there is currently a "crisis in caring". I am sure that this is not the case in many or most such encounters. Nevertheless, I am equally sure that there is much more that can be done to foster and enhance those age-old qualities of human kindness and compassion. The media is full of instances where these have been palpably lacking, and I have heard of others speaking of the need to restore urgently a climate of care and compassion at the heart of our health services.'