Researchers
at the New University of British Columbia have revealed that
individuals who witness bullying at work places may develop a
stronger urge to quit their jobs in comparison to those who experience bullying
firsthand.
The
results of the study carried out by the Sauder School of Business, at the UBC,
strongly indicates that bullying at work place has a damaging effect and it may
be more traumatic and expensive than what was originally thought.
The
results of the study have been published in the recent version of the journal Human Relations.
Prof. Sandra Robinson, of the Sauder School and co-author
of the study says, "We tend to assume that people experiencing bullying bear
the full brunt. However, our findings show that people across an organization
experience a moral indignation when others are bullied that can make them want
to leave in protest."
A
survey was conducted on 357 nurses working in 41 units of a huge Canadian
health authority. The nursing industry was selected for the study as previous
research had indicated that bullying is rampant in the health care industry,
particularly among the nurses.
Questionnaires
were distributed to the nurses to assess the level of bullying in each unit,
and to assess each individual's experience. The analysts evaluated the
possibility of the respondents quitting the organization where the bullying took
place.
It
was found that all the respondents who experienced bullying directly or
indirectly were more likely to quit their jobs than those who did not
experience bullying. The results also showed that a greater number of nurses,
who witnessed bullying as bystanders had a strong desire to leave. Prof.
Robinson pointed out that even if an employee with an unrealized desire to
leave stayed on, the organization's productivity is likely to suffer severely.
"Managers
need to be aware that the behavior is pervasive and it can have a mushrooming
effect that goes well beyond the victims," says Prof.Robinson. "Ultimately bullies can hurt the bottom line and need to be
dealt with quickly and publicly so that justice is restored to the workplace."
Bullying is a pattern of aggressive behavior
that uses force or coercion to affect or control others. Bullying may be
physical or verbal or and it is directed against a target who is less strong.
Bullying may occur on the grounds of religion, race, gender, sexuality, physical
appearance and ability.
The
most gruelling aspect of bullying is that it is relentless and the victim may
live for long periods in constant fear. They may even develop mental health
problems and are more likely to contemplate suicide.
There are ways to survive bullying and some of them are listed below -
Ignore the bully and walk away from him/her
Control your anger
Never use physical violence
Talk about the issue to a counselor or a friend
Practice confidence
Find true friends who will be with you and accept you for what you are
If you are being bullied at work -
Make a note of every episode of bullying in a diary
If the bullying is severe, send details to the senior management
Avoid character assassination while making complaints
Make sure someone friendly remains with you during meetings regarding
the bullying issue
Get a doctor's certificate when sick and make sure
the bully's name is mentioned in the note.
Source-Medindia