Workplace Stress Forcing Employees to Switch Jobs
Excessive workplace stress can interfere with the productivity and impact employees physical and emotional health.
Excessive workplace stress can interfere with the productivity and impact employees physical and emotional health.
‘By helping employees to be more confident and enabling them to have control over their own work they will engage in creative efforts.’
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Training could be provided for managers to help enable employee creativity, while rewards for individual and team ideas could also encourage creativity, though these would not necessarily need to be financial. Despite the potential influence of employees' creative performance on customer outcomes and ultimately, organisational performance, creative performance in frontline service roles has received little research attention. Sales and customer service roles are also usually associated with more scripted rather creative behaviour. However the findings of this study show that in retail companies, branches that on average were more creative as rated by their managers received higher satisfaction evaluations from their customers. The researchers also found that in branches where employees perceived there to be more HR practices in place for creativity, staff expressed higher levels of their needs being satisfied, for instance having control in their work, feeling competent, feeling connected to people in their team, which was in turn positively related to creative performance.
Lead author Ieva Martinaityte, said: "We are living in a constantly changing environment and companies need to adapt to changes in technology and customer needs. Customers want a more personal service and we show that a more creative approach is a way to enhance their experience. Delighting the customer will increasingly stem from frontline employees' creative rather than scripted role performance."
Employees in the Medical Industry Report High Stress, Negative Health Behaviors
Stress and burnout have been identified as a major problem employees face within the medical industry, leading to negative health behaviors.
Stress and burnout have been identified as a major problem employees face within the medical industry, leading to negative health behaviors.
The study involved frontline employees and their managers employed in 53 branches of two international companies operating in retail banking (31 branches) and cosmetics (22) in Lithuania. Questionnaires on creativity-orientated HPWS, need satisfaction, creative process engagement and demographics were completed by 329 employees. Fifty-one branch managers rated their employees' creative performance, as well as the extent to which creativity orientated HR practices had been implemented at their respective branches.
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How Unpredictable Work Schedules Affect Employees Personal Life
Workers who had inconsistent hours from week to week earned less and were more likely to live in poverty than workers with consistent hours.
Workers who had inconsistent hours from week to week earned less and were more likely to live in poverty than workers with consistent hours.
Source-ANI
Friendly Competition and Financial Incentive Increases Physical Activity Among Employees
Many employers are using workplace competitions and financial incentives to encourage physical activity and other healthy behaviors among their employees.
Many employers are using workplace competitions and financial incentives to encourage physical activity and other healthy behaviors among their employees.
