Kathleen Sibelius - the secretary for Health and Human services - says engineers have been working day and night, up grading the systems to meet the high demand. The marketplace opened on 1st October and the high demand was heartening though unexpected. They - the technicians have managed to halve the waiting time. People have time till December 15th to sign up.
Many people have been waiting to sign up, Daniel McNaughton of Florida declared: "I found a health insurance plan better than I have ever had for a price I can afford. ... The (new law) was worth the wait."
Andrew Stryker of California told The Washington Post he would have "waited all day" to sign up for coverage that will save him more than $6,000.
Kathleen says that American citizens should not have to wait, so engineers are working hard to smooth glitches. Servers are being added to handle larger loads. The software is also being upgraded.
The 24/7 call center has also been upgraded so that consumers have no issues with queries they may post.
Earlier, - when people tried to buy independent insurance, it used to be complicated, time consuming and unaffordable with very few choices.
In comparison the marketplace is simple, user friendly and affordable.
1st of January is when millions of Americans will have health insurance covers, with continued improvements the consumers will not have issues with the enrollment process also.
Hannah Punitha (IRDA Licence Number: 2710062)
Kathleen Sebelius, October 2013