A study has found that people over-50s are puzzled by jargon used in mobile phone and gadget shops, and would rather visit their doctor than go into a technology store.
Despite 54 percent of over-50s using a mobile daily, they are daunted by the prospect of buying one - as almost half of them claim to be confused by the terms used by store staff, the Daily Express reported.
AdvertisementAlmost a third avoid technology shops all together.
"Technology can present all sorts of challenges for a customer: specifications, functionality, modifications; all changing at a fast pace, not to mention the jargon," Sam Perkins, telecoms director at Tesco which commissioned the survey, said.
You May Also Like