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Indian Nurses Have Now Openings in the BPO Sector
The BPO is easily one of the biggest success stories of the emergent India is now spreading its wings. It has started providing end-to-end services to health insurance, pharma, medical devices and healthcare industries in the West.
Nurses can be of immense use in that segment. They are involved in reviewing medical records, assessing risks, ensuring if medical check-ups are done on time. They also assist in timely administration of drugs, counselling and setting up physician appointments.
Besides they also plays an important role in providing professional longterm care to the senior citizens.
Says Sanjiv Kapur of Patni BPO, Nurses in the US visit elderly patients to analyse their lifestyle and based on this they do a medical assessment. The assessment sheets are then sent to teams in India. Nurses here analyse and transcribe the details as per guidelines of the insurance company. The report is then sent back. Future diagnosis is done based on the assessment.
At Wipro BPO, nurses and pharma graduates are being hired to handle adverse event reporting for various drugs. We handle adverse event reporting of drugs, product complains and questions, etc, for a leading USbased healthcare player servicing nearly 70 million customers, says Ashutosh Vaidya, Head, Wipro BPO.
Wipro BPO is also in advanced discussions with a leading global pharma organization to support adverse event reporting, and handle enquiries regarding medical information of drugs.
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More News on: Circadian Rhythm and Sleep Disorders, Nursing Home Care
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11/26/2008
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