Harnessing the New Media to Reach Out to Teens Requiring Couselling

by Gopalan on  November 24, 2008 at 11:47 AM News on IT in Healthcare
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Information Technology in healthcare is taking a new dimension with school counsellors trying to use social networking sites to reach out to students suffering from depression and the like.

When Tim Snelgrove was in the seventh grade, his life began spiralling out of control.

"It was kind of lots of things going on," says Snelgrove, 15, who lives just outside Calgary. "I had some pretty deep depression."

A school guidance counsellor noticed that he needed help, and after a few stints in the hospital and with the help of a good counsellor, he found his way.

Wanting to help others from getting that close to the edge, Snelgrove started the Facebook group "Teens against suicide." In the past eight months, more than 2,200 people have joined, and hundreds of messages have been posted.

And as counsellors are noticing a reluctance on their young patients' part to get involved in traditional forms of therapy, they're wondering how they can use technology to reach out.

"Youth do not as liberally access support services face-to-face," says Connie Barlow, a counselling psychologist and a professor at the University of Calgary.

"We've been considering one of the options as — they do use technology, they do use Facebook. How can we do that?"

Liz Hides, a grief counsellor with suicide services at the Canadian Mental Health Association in Calgary, says her group just finished doing a needs assessment for people between the ages of 17 and 24 after noticing they didn't fit into the group's traditional services.

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