Ministry Notification

9. Remuneration of Ombudsman -
(i) There shall be paid to Ombudsman a salary which is equal to the salary of the Judge of a High Court. (This has been changed as per amendment dt. 21.6.99)
(ii) The other allowances and perquisites of the Ombudsman shall be such as may be specified by the Central Government.

10. Territorial Jurisdiction of Ombudsman -
(1) The office of the Ombudsman shall be located at such place as may be specified by the Insurance Council from time to time.
(2) The Governing Body shall specify the territorial jurisdiction of each Ombudsman.
(3) The Ombudsman may hold Office sitting at various places within his area of jurisdiction in order to expedite disposal of complaints.

11. Staff -
(i) The Ombudsman shall have such secretarial staff as may be provided to him by the insurance Council after having consultation with the Ombudsman.
(ii) The ombudsman may engage the services of professional expert with a view to assist him in discharging his functions.
(iii) The salary, allowances and perquisites payable to Ombudsman,and the salary, allowances and other benefits payable to the staff of the secretariat and all expenses incurred for the purposes of these rules shall be borne by the Insurance council.
(iv) The Ombudsman shall prepare the budget, indicating the requirement of funds, before the beginning of every financial year.
(v) The budget of the office of Ombudsman will be sent to the Governing Body.
(vi) The Governing Body will finalise the budget in consultation with the Ombudsman and shall allocate the funds to the office of Ombudsman.
(vii) The total expenses on Ombudsman and his staff shall be incurred by the insurance companies who are members of the insurance council in such proportion as may be decided by the Governing Body from time to time. Provided that till the Governing Body takes a decision, the entire expenditure shall be shared equally between the insurance companies in the life insurance business and general insurance business in equal proportion.
(viii) The share of expenditure, which is to be incurred by each insurance company, shall be in the ratio of premium income for the previous year of such company.