SAN JOSE, Calif., Dec. 2 eOn CommunicationsCorporation(TM) (Nasdaq: EONC), a leading provider of telecommunicationssolutions announced today that it has received a contract from the GSA for theexpansion of the Centralized Contact Center at the Landstuhl Regional MedicalCenter in Germany. Implementation commenced in November and is expected to becompleted by April of 2009.
"This contract is a confirmation of eOn's commitment to the DOD market andexhibits the adaptability of the eQueue platform to varying applications on aworldwide basis," said Jack Dienno, Vice President of Sales for eOnCommunications.
About Landstuhl Regional Medical Center
The Landstuhl Regional Medical Center (LRMC) is an overseas militaryhospital operated by the U.S. Army and the Department of Defense. LRMC is thelargest military hospital outside of the continental US. LRMC serves as theprimary treatment center for critically-wounded soldiers which are flown fromthe Iraqi and Afghan battlegrounds to Ramstein Air Base. In addition, LRMCserves as one of the primary medical care facilities for military personneland their families stationed in Germany.
About the Millennium(R) Converged Communications Platform
The eOn Millennium(R) is a robust Converged Business Communications Systemthat offers multi-site networking, advanced call control and messagingfeatures, and supports a wide range of IP and digital desktop devices andapplications. The system's flexibility and breadth of features ensure theneeds of all businesses are met by supporting both traditional circuit-switched and packet-switched VoIP technology. Whether you need to connectseveral phones in an office, hundreds of phones in a campus environment orclusters of remote workers, the Millennium allows you to create a virtualenterprise, maximizing employee productivity while reducing networking andsupport costs.
About the eQueue(R) Multi-Media Contact Center Solution
The eOn eQueue(R) is a multi-media contact center platform offering acomprehensive and unified solution for customer interaction management as wellas enhanced PBX applications. The universal or single queue approach enablescontact centers to interact more efficiently with their customers regardlessof the media. The eQueue applications include multi-media routing of allinteraction types with robust ACD functionality, complete telephonycapability, email, Web chat and Web collaboration, integrated voice response,voice mail with unified messaging, fax messaging, quality assurance recording,workforce management and a complete range of desktop devices and applications.The benefits of using an eQueue are improved customer service and loyalty,increased agent productivity and lower cost of ownership.
About eOn Communications(TM)
eOn Communications Corporation(TM) is a global provider of innovativecommunications solutions. Backed by over 20 years of telecommunicationsengineering expertise, our solutions enable our customers to easily leverageadvanced technologies in order to communicate more effectively. To find outmore about eOn Communications and its solutions, visit the World Wide Web atwww.eoncommunications.com, or call 800-955-5321.
This press release may contain forward-looking statements within themeaning of the Private Securities Litigation Reform Act of 1995. Theseforward-looking statements involve risks and uncertainties, includingtechnical and competitive factors, which could cause the Company's results andthe timing of certain events to differ materially from those discussed in theforward-looking statements. Such risks are detailed in eOn CommunicationsCorporation's most recent Form 10-Q filing with the Securities and ExchangeCommission.
eOn Communications Corporation, the mark eOn, eQueue and Millennium aretrademarks of eOn Communications Corporation.
SOURCE eOn Communications Corporation