Advertisement
The purpose of the LAP is to ensure enrollees' access to languageassistance in obtaining health care services, which include dental careservices. "Specifically, free translations in Spanish and interpretiveservices in any language must be provided to Limited English Proficient (LEP)residents of California," said Laurie Laspina, United Concordia Dental'sregional vice president of Sales. "United Concordia Dental's LAP positions thecompany to better serve the needs of our LEP plan members. By providing free,easy access to our LAP services, United Concordia Dental has removed one ofthe barriers that our LEP members often face when trying to understand andreceive the routine services they need and deserve."
Advertisement
Paul Manos, DDS, California dental director for United Concordia Dental,adds, "Our approved program not only allows LEP members to better understandtheir dental plan benefits, but also enables them to actively participate intheir dental care decision-making process. This enhanced level ofcommunication helps protect against the possibility of misunderstood treatmentdecisions and unexpected financial burdens for members."
About United Concordia Dental
United Concordia Companies, Inc., headquartered in Harrisburg, Pa., is oneof the nation's largest dental insurers, with more than 7.7 million membersworldwide and 2007 revenues of $1.3 billion. United Concordia Dental has acompany-wide dedication and commitment to superior customer service which isevident in the design, implementation, administration and servicing of itsdental benefits programs. For more information about United Concordia Dentalproducts, visit www.unitedconcordia.com.
SOURCE United Concordia Dental
