DALLAS, Oct. 19 The Beryl Companies, the nation's leading provider of outsourced call center services to healthcare organizations, has achieved a growth rate of 41 percent in the last three years, earning it a place in the prestigious Inc. 5000 list of the fastest-growing private companies in the country for the third straight year. Beryl attributes this strong growth to its innovative new products and hiring the best people to provide the most optimal patient experience. With its newest product across the care continuum, Post-Discharge Services, Beryl is making strides to truly help manage the entire patient experience. "Beryl's services extend before and after a hospital visit, creating a positive first and last impression for our clients," said Lance Shipp, chief operating officer at Beryl.
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In addition to new services, Beryl hires the best people who have a passion to provide a compassionate and personal touch with each and every call. Paul Spiegelman, founder and CEO of Beryl, created the Circle of Growth(SM) philosophy that he implements at Beryl. "When you invest in employees and they enjoy what they do, they in turn will take care of the customer and the organization will thrive," said Spiegelman. This philosophy is an effective strategy for Beryl who currently has a 96 percent client retention rate and is repeatedly recognized as a "best place to work" nationally, statewide and locally. Complete results of the Inc. 5000, including company profiles and a list of the fastest-growing companies that can be sorted by industry and region, can be found at www.inc.com.
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About Beryl
Beryl, the nation's leading healthcare-exclusive call center, helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a top provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service during more than seven million interactions annually. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit www.beryl.net.
SOURCE The Beryl Companies
