MUNDELEIN, Ill., Nov. 18 Sysmex America, Inc. todayannounced a five-year service agreement with Sutter Health, a not-for-profitnetwork of physicians, hospitals and other health care service providers inNorthern California, to help the network standardize hematology instruments,reagents, training, services and support within Sutter's 25 hospitals and ninemedical foundations. Sutter said its contract decision was based on Sysmexinstrument reliability, ease-of-use, enhanced patient data and pricing.
"Across our Sutter Health network, we're adapting and improving ourservices to advance community access to quality care. Our decision to partnerwith Sysmex America for our hematology standardization needs was a methodicalone based on value criteria, site visits and financial impact studies, amongother considerations. The known reliability of the instruments made SysmexAmerica a logical choice," said Ronald Workman, MD, Vice President ofPathology and Laboratory Medicine for Sutter Health.
Professional recommendations from a clinical laboratory work groupconsisting of Sutter technologists, administrative directors and pathologistscontributed to the network's decision.
"It is with a great sense of pride that Sysmex America partners with oneof the country's premier integrated health delivery networks Sutter Health. Asa company, we welcome the opportunity to demonstrate the performance andreliability of our hematology instruments. Our team of professionals alsolooks forward to providing their world-class support and service as Suttercontinues to enhance the health and well-being of the more than 100communities it serves," said John Kershaw, President, Sysmex America, Inc.
Sysmex hematology analyzers have been ranked the best in the industry forsystem performance and reliability for nine consecutive years, according tothe annual IMV ServiceTrak(TM) customer satisfaction survey. Surveyrespondents included department supervisors, lab managers, technologists andsenior technologists chosen at random from hospitals of varying size fromacross the country.
About Sysmex America, Inc.
Sysmex America, Inc., the U.S. headquarters of Sysmex Corporation (Kobe,Japan), is a world leader in clinical laboratory systemization and solutions,including clinical diagnostics, automation and information systems. Servingcustomers for over 40 years, Sysmex focuses on extending the boundaries ofdiagnostic science while providing the management information tools that makea real difference in clinical and operational results for people worldwide.For more information about Sysmex, please visit http://www.sysmex.com/usa.
About Sutter Health
Serving patients and their families in more than 100 Northern Californiacities and towns, Sutter Health doctors, hospitals and other health careservice providers join resources and share expertise to advance health carequality and access. The Sutter Medical Network includes many of California'stop-performing, highest quality physician organizations as measured annuallyby the Integrated Healthcare Organization. Sutter-affiliated hospitals areregional leaders in cardiac care, women's and children's services, cancercare, orthopedics and advanced patient safety technology. For more informationvisit sutterhealth.org.
SOURCE Sysmex America, Inc.