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Rioja Hospital Uses TIBCO Software to Improve Customer Care and Streamline Operations

Wednesday, July 2, 2008 General News J E 4
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RIOJA, Spain, July 1 TIBCO Software Inc.(Nasdaq: TIBX) today announced that the health administration service for theSpanish region of Rioja has deployed its real-time integration infrastructure.The project at Servicio Riojano de Salud (SERIS) will link together a range ofapplications to provide more efficient services for patients and support theopening of the new Hospital San Pedro.

Jose Lorenzo, director of IT programmes at SERIS, said: "TIBCO provides agood fit for our IT environment. It is extremely flexible and functionallyrich. We also had the assurance that using TIBCO technology we could meet ourrigid deadline for the opening of the San Pedro hospital, something we felt wecould not have been so certain of with another supplier."

TIBCO ActiveMatrix BusinessWorks(TM) and TIBCO Enterprise MessageService(TM) were chosen for the project because of their proven ability towork with applications in a heterogeneous environment. In addition, the rangeof adaptors offered by TIBCO outshone those from rival vendors on the SERISshortlist. The administrator is in the final stages of testing BusinessWorksagainst the HL7 healthcare interoperability standard, which SERIS said wouldsave it significant time and cost in development.

The company expects to gain benefits in three major areas from itsadoption of TIBCO as its integration standard: resolving any outstandingsynchronisation issues with multi-platform applications; reducing developmenttime mapping data formats between different applications; and allowing staffto develop interfaces much more easily. The real-time infrastructure will alsoprovide a more efficient service for patients from the moment they try to makean appointment to when they are checking out.

"In the Healthcare industry, heterogeneity of IT systems is a given, soplatform independence and interoperability is absolutely key, said, FabioPulidori, senior vice president, EMEA for TIBCO Software Inc. "From thesimple process of updating patient records to the doctor checking with thepharmacy whether a particular medication is available, it all needs to workseamlessly. We're proud to be supporting the great work in Spain and therecent opening of the region's new hospital."

Notes to Editors

About TIBCO

TIBCO digitized Wall Street in the '80s with its event-driven "InformationBus" software, which helped make real-time business a strategic differentiatorin the '90s. Today, TIBCO's infrastructure software gives customers theability to constantly innovate by connecting applications and data in aservice-oriented architecture, streamlining activities through businessprocess management, and giving people the information and intelligence toolsthey need to make faster and smarter decisions, what we call The Power ofNow(R). TIBCO serves more than 3,000 customers around the world with officesin more than 20 countries and an ecosystem of over 200 partners. Learn more athttp://www.tibco.com.

TIBCO, The Power of Now, TIBCO ActiveMatrix, TIBCO ActiveMatrixBusinessWorks, TIBCO Enterprise Message Service and TIBCO Software aretrademarks or registered trademarks of TIBCO Software Inc. in the UnitedStates and/or other countries. All other product and company names and marksmentioned in this document are the property of their respective owners and arementioned for identification purposes only.

SOURCE TIBCO Software Inc.
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