AURORA, Ohio, June 17 PartsSource, the nation's leadingsupplier of replacement medical repair parts for hospital equipment, has wonits second straight "World Class Customer Service" award for Northern Ohio.This year recognized PartsSource for its Service Brand Promise and its abilityto consistently meet or exceed customer's expectations in part procurement.The award was hosted by Smart Business magazine, which further honoredPartsSource's President and CEO A. Ray Dalton by making him the cover storyfor June's edition.
"Winning the World Class Customer Service Award in back to back year'struly speaks to our team's overall dedication to the customer's specificneeds," said President & CEO A. Ray Dalton. "We believe that our customerscan purchase parts virtually anywhere but choose PartsSource for a simplereason. We have proven the ability to consistently provide both time andmoney savings for the clinical engineering staff at hospitals. And our peopleare singularly focused on delivering for the customer every time. I wish tothank Smart Business Magazine for recognizing us for this achievement."
PartsSource has been the recipient of multiple local, regional andnational awards for growth, community service and profitability over the pastfive years. PartsSource was ranked the #1 company in Northern Ohio on theprestigious Weatherhead 100 for 2006 in addition to being placed on the IncMagazine 500 in 2006 and 2007. President and CEO A. Ray Dalton was given the"Entrepreneur of the Year" award by the accounting firm of Ernst & Young for2004 & 2007 and also published his inspirational autobiography; "Proceed withConfidence" in 2005.