BOSTON, May 1 Netsmart Technologies, Inc., a leadingprovider of enterprise-wide software and services for health and humanservices organizations, today introduced the Netsmart Connect(TM) suite ofon-demand and licensed software solutions. The announcement was made at the38th Annual Conference of the National Council for Community BehavioralHealthcare in Boston, Mass.
The Connect suite provides behavioral and public healthcare organizationswith the elements needed to achieve total connected care by ensuring thatclinical information is available internally, shared externally withauthorized parties and provided to consumers via the Web. The Connect suite isdesigned to work with Netsmart's Avatar, CMHC/MIS, Insight and Helperenterprise product lines, which furnish Netsmart customers with solid practicemanagement, program management and electronic health record (EHR)capabilities.
"As the technology partner of the largest customer community in behavioraland public health, we are well-positioned to lead the effort to make aconnected care a reality in the industry," said James L. Conway, chiefexecutive officer, Netsmart Technologies. "We help our customers provideconsumer-directed care with the confidence that they have the systems to besuccessful today and to meet evolving requirements and standards in thefuture."
Internally, the Connect suite ensures that clinical information isavailable to clinicians where and when it is needed at the point of care,including supporting the unique needs of mobile caseworkers. Externally, thesuite enables behavioral and public health providers to securely shareinformation such as referrals, discharge summaries and medication records withother organizations involved in the consumer's care, including primary carefacilities and other entities like regional health information networks(RHIOs).
The suite also enables providers to send patient statements and other dataquickly and securely to multiple payers in a single transmission via aNetsmart electronic data interchange (EDI)-based service. This eliminates theneed for providers to maintain individual connections with multiple payers,and simplifies the process of transmitting claims and remittance files.
Finally, the Netsmart Connect suite includes a consumer care portal,enabling consumers to have a direct, Web-based link to their providers forinformation exchange and reference.
The components of the Netsmart Connect suite include:
A solution that enables a clinician or case manager to work disconnectedin the field with a notebook or tablet computer, then synchronize uponreturning to the office, furthering the concept of connected care andeliminating the need for error-prone and time-intensive re-keying of data.
A service built on national standards that ensures continuity of care byenabling clinical data to be shared between providers and other entities suchas RHIOs.
An EDI-based network service that enables agencies to quickly and securelysend information to multiple care providers, managed care organizations andother external entities in a single transmission even if they have widelydiffering data formatting and submission requirements. This complements thecapabilities of Netsmart enterprise software, which already furnishes agencieswith a HIPAA-compliant method to transmit claims, receive electronicremittance, and send statements.
A consumer Web portal that enables Netsmart customer agencies toproactively involve consumers in their care. Using the portal, consumers canschedule appointments, review and comment on their treatment plans, viewcurrent medications and track usage, and communicate with their careproviders.
MobileConnect, ClaimsConnect and ConsumerConnect are