CHAPEL HILL, N.C., May 13, 2011 /PRNewswire/ -- An organization's internal and external communications groups serve critical- albeit very different - roles for a company. Internal communications groups relay critical benefit and corporate information to employees while external communications groups serve as the public face and voice of an organization.
Internal and external communications leaders - as well as those who lead both groups - can use the study, "Communications Excellence: Optimizing Group Structure & Operations," to compare their current structure, resources and activities with leading companies. Participants in this benchmarking research included 32 communications executives and managers at 28 leading companies from bio-pharmaceutical, healthcare and other industry segments.
Field interviews and study analysis produced many observations and benchmark findings. Key study insights reflect opportunities across both internal and external communications functions. Across industries, internal and external communications groups interact on a frequent basis. Communications leaders believe that frequent interactions increase unity between the two groups to ensure they are maximizing staffing potential and sharing information.
This 101-page report provides separate chapters for internal and external communication groups on these key topics:
To download complimentary a study excerpt from the Communications Excellence report, go to: http://www3.best-in-class.com/rr1072.htm . For related research, visit our Best Practices, LLC Web site at www.best-in-class.com/.
ABOUT BEST PRACTICES, LLC
Best Practices, LLC serves 48 of the world's 50 top pharmaceutical companies. For 17 years, we have conducted work based on the simple yet profound principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies.
SOURCE Best Practices, LLC
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