Top Three Plans in Overall Member Satisfaction by Region | |
Arizona-Utah | |
Highest: SelectHealth | |
BlueCross BlueShield of Arizona | |
UnitedHealthcare | |
California* | |
Highest: Kaiser Foundation Health Plan | |
Colorado | |
Highest: Kaiser Foundation Health Plan | |
Great-West Healthcare | |
CIGNA
| |
East South Central | |
Highest: BlueCross Blue Shield of Alabama | |
CIGNA | |
Humana | |
Florida | |
Highest: CIGNA (tie) | |
Highest: UnitedHealthcare (tie) | |
Blue Cross and Blue Shield of Florida | |
Heartland | |
Highest: BlueCross BlueShield of Nebraska | |
Wellmark BlueCross Blue Shield | |
BlueCross BlueShield of Kansas City | |
Illinois-Indiana* | |
Highest: BlueCross BlueShield of Illinois | |
Michigan* | |
Highest: Health Alliance Plan (HAP) | |
Priority Health | |
Minnesota-Wisconsin | |
Highest: Dean Health Plan | |
HealthPartners | |
BlueCross BlueShield of Minnesota | |
New England | |
Highest: Harvard Pilgrim Health Care | |
Tufts Associated Health Plans | |
Blue Cross Blue Shield of Rhode Island
| |
New York-New Jersey | |
Highest: Independent Health Association | |
Aetna | |
BlueCross BlueShield of Western New York and BlueShield of Northeastern New York | |
Northwest | |
Highest: Group Health Cooperative | |
Providence Health Plan | |
Kaiser Foundation Health Plan | |
Ohio | |
Highest: Humana | |
Medical Mutual of Ohio | |
CIGNA | |
Pennsylvania | |
Highest: Capital BlueCross | |
Highmark Blue Cross Blue Shield | |
Geisinger Health Plan | |
South Atlantic | |
Highest: Kaiser Foundation Health Plan | |
BlueCross BlueShield of North Carolina | |
UnitedHealthcare | |
Texas | |
Highest: Humana | |
BlueCross BlueShield of Texas | |
UnitedHealthcare | |
Virginia-Maryland-D.C. | |
Highest: Kaiser Foundation Health Plan | |
Anthem Blue Cross and Blue Shield of Virginia | |
CareFirst BlueCross BlueShield | |
