Saturday, Oct 6, 2010
How can transcription companies provide better services to radiologists?
Unlike normal transcription TATs of 12 to 24 hours, many Radiology Centers require the reports back within 2 to 4 hours; since many of the patients being read might be in queue for emergent procedures. This means that the transcription provider employ a 24 x 7 x 365 team so as to not impact patient treatment. Only a few players can afford to set up such a dedicated service. And the difficulties do not end there; the process of uploading of audio files and transcripts delivery should be highly automated so as to avoid bottlenecks in the production process. This means that either the transcription provider offer a software solution or they be well-versed with all the current PACS systems used by the Radiology Community.
iSource Inc, a company operating out of Diamond Bar, California, has always been at the forefront of providing quality services to the Radiology Community. Their own transcription platform RRACS, which had been developed specifically to cater to the needs of radiologists has been well-liked by them. Besides this, their expertise over other PACS systems and a thoroughly dedicated Radiology transcription team has ensured that they are the first choice of many Radiology Centers.