ORLANDO, Fla., Feb. 15, 2017 /PRNewswire/ -- HealthGrid, a mobile patient engagement leader, today announced the
As each interaction occurs, HealthGrid captures specific patient feedback and pushes that data back into Dynamics 365, thus helping health systems and providers uncover rich and actionable data on the patient experience to improve:
"The mobile-forward capabilities within Microsoft Dynamics 365 are a powerful value-add for our health system and provider partners," said Raj Toleti, President and Co-Founder of HealthGrid. "This data driven approach gives providers better insight into patient needs at any moment in the healthcare journey with a more personalized response back to them. Now, health systems and providers can make care coordination teams and call center staff more productive because they are able to focus on patients with adverse responses, or those with the most complex set of needs."
HealthGrid's patient engagement platform enables healthcare providers to engage with patients on their mobile device at any point in the care continuum. The solution provides automated gaps-in-care outreach, digital check-in, co-pay collection, and post-visit education and follow-up. The relationship between HealthGrid and Microsoft continues to grow, leveraging the strengths of each other's core capabilities to create a more robust, personal patient experience.
"We're pleased with how HealthGrid has embraced the Microsoft suite of technologies to drive its vision," said Laura Wallace, Vice President of U.S. Health and Life Sciences, Microsoft Corp. "Like other consumer-focused industries, healthcare must meet patients' needs at all touch points in the care experience. By implementing Microsoft Dynamics 365 and HealthGrid health systems gain real-time tools that deliver impactful experiences to patients on their mobile devices at unprecedented levels of engagement, resulting in better quality and increased patient satisfaction."
About HealthGridHealthGrid is shifting the patient experience paradigm - meeting patients where they are. Our mobile-first CRM platform is the industry leading patient engagement solution that enables providers to engage and activate patients at any point in the care continuum. For more information, visit www.healthgrid.com or connect on Twitter: @HealthGrid | Facebook: www.facebook.com/HealthGrid/ | LinkedIn: https://www.linkedin.com/company/healthgrid
MSLGROUP Davida Dinerman email@example.com 781-684-0770
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/healthgrid-integrates-with-microsoft-dynamics-365-to-automate-patient-interactions-during-care-journey-300408047.html
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