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Since 1937, GHI has been a leader in health insurance, committed toquality health care coverage for all New Yorkers, including those on limitedincomes. According to GHI CEO Frank J. Brancinini, "The addition of the HealthAdvocate service to GHI Medicare Choice PPO Plans at no extra cost exemplifiesGHI's commitment to making quality health care coverage simple and affordablefor those who qualify for Medicare."
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Personal Health Advocates, typically highly trained Registered Nursesbacked by a team of medical directors and administrative experts, helpMedicare members resolve a range of issues including insurance claims,billing, and payment problems. They help find the best doctors and hospitals;get second opinions; secure appointments with specialists, and researchtreatment options, as well as locate other providers. Personal HealthAdvocates also provide assistance with eldercare issues; help explain amedical condition; coordinate and arrange wellness services, and arrangetransportation through community services, where available.
"We are very pleased to support GHI's Medicare Advantage members to helpenhance their overall healthcare experience," said Abbie Leibowitz, M.D.,Executive Vice President and Chief Medical Officer, Health Advocate, Inc. "Ourpersonalized service is designed to facilitate better understanding of, andaccess to, medical services for seniors."
Medicare members will be connected to the same Personal Health Advocateevery time they call, helping to ensure continuity of service. Members maycall as often as needed, Monday through Friday, 8 a.m. to 7 p.m. Eastern time.After hours and during weekends, on-call staff is available to assist withissues that need to be addressed during non-business hours.
About GHI
Group Health Incorporated (GHI) is a statewide health insurer serving NewYorkers since 1937. GHI and its wholly owned subsidiary, GHI HMO, providehealth care coverage and administrative services to more than 2.6 millionpeople. GHI offers customers a variety of PPO, EPO and HMO programs, as wellas prescription drug, dental, and vision plans. GHI's network in the tri-statearea includes nearly 79,000 practitioners at over 120,000 locations.Throughout its history GHI has pioneered many of the programs that are nowstandard in the health insurance field. For additional information about GHI,please visit www.ghi.com.
About Health Advocate, Inc.
Health Advocate was founded to help employers and other organizations andtheir respective employees better navigate the clinical and administrativecomplexities of the nation's healthcare and insurance systems. The companycurrently serves more than 10 million Americans nation-wide through itsrelationships with 3,000+ employers, unions, third-party administrators andinsurers, including some of the nation's largest companies as well as a widerange of local and regional organizations. The company has receivedwidespread news media coverage, was identified by Inc. 500 Magazine as one ofthe nation's fastest growing privately held companies, and recognized byPhiladelphia Magazine as one of the "Best Places to Work." More informationcan be found at www.healthadvocate.com.
SOURCE Group Health Incorporated
