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For Fox Learning Systems, everything funnels through its LearningManagement System (LMS), so the decision for the right product was crucial.The company retained Prymak to implement its Discovery-180 service to guidethe company's search for a new LMS.
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Discovery-180 is a powerful tool that assists organizations looking fornew technology, software platforms, or systems by identifying and chartingspecific metrics for the vendor selection process. The service helped FoxLearning Systems overcome two of the biggest challenges it faced whenconfronted with a critical technology decision: how to select the rightproduct from a myriad of available options and how to ensure return oninvestment by meeting the organization's needs for the long-term.
"With Prymak's technology leadership, we had a thorough, metrics-drivenmethodology guiding our selection process for the best LMS to support ourstate-of-the-art curriculum," said Debra Fox, president of Fox LearningSystems, Inc. "There were a variety of LMS products from which to choose; andwe quickly realized the task would be both time-consuming and somewhatdaunting. It was a mission-critical decision for our organization andultimately, for our customers; as such, we couldn't afford to make the wrongselection. With Discovery-180, our team benefited from advanceddecision-making that enabled us to pinpoint realistic expectations about cost,scheduling, staffing and other key factors integral to selecting and deployingan effective LMS."
According to Fox, what impressed her most about the Discovery-180 processwas that it required the LMS vendors to show how they'd meet their uniquespecifications.
"In the past, we'd have sat through countless hours of demos -- with thevendors controlling what features they wanted us to see," said Fox. "ButDiscovery-180 turned those 'canned' demos into customized presentations; andit empowered vendors to showcase their product specifically to how we conductour business. That alone made Discovery-180 a highly worthwhile investment forour organization."
For Prymak, the Fox Learning Systems project marks the company's officialentree into the long-term care market. The company's technology servicesofferings were previously geared toward financial services; however, itsservices model is a perfect complement to the long-term care industry due tothe market's need to improve upon technology in support of increasingregulations, growth and expansion.
"E-learning providers like Fox Learning Systems, in support of long-termcare facilities, must strike a balance between helping customers loweroperating costs, improve revenue, and achieve better quality of care for theirelder residents," said Peter Fugaro, president of Prymak. "The righttechnology and systems are fundamental components to achieving these goals. Byusing our technology services throughout the evolution of the initiative,providers like Fox Learning Systems can, for the first time, craft a logical,systematic and proven strategy that avoids the costly delays and disruptionsthat are so often a part of evaluating, selecting and rolling out a newsystem, such as an LMS."
About Prymak
Prymak pioneered a suite of technology consulting services comprised ofDiscovery-180, Deployment-270 and Innovation-360. Headquartered in Greensboro,NC, Prymak works with leading organizations and services professionals,helping them drive technology selection and performan
