Four Ways to Strengthen the Pet Owner/Vet Connection
PINEHURST, N.C., Aug. 17, 2016 /PRNewswire-iReach/ -- Assisi Animal Health are the creators and developers of the Assisi Loop®, an effective non-pharmaceutical anti-inflammatory device (NPAID®) that works as a PEMF therapy for animals. The Loop helps heal wounds and relieve pain in dogs, cats, and horses.
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Assisi Animal Health discusses four ways to strengthen the connection between pet owners and veterinarians, which can be a way to guarantee that a pet receives the best care possible over the course of its life. It can also be an effective way to ensure that pet owners will seek out—and pay—for the highest level of care for their pets.
- Keep the lines of communication open. Every time the pet has an appointment, it is vital to connect with its owner. Ask about the pet in general terms before delving into the reason for the visit. Let the owner speak without interruption and make sure there are no distractions.
- Emphasize the importance of the physical exam. This is the crux of the appointment, for it is here that the pet will be examined and treatment will be recommended. Explain what is being done step-by-step, and take the time to address the owner's concerns.
- Ensure employees are properly trained. Surround yourself with courteous, competent friendly staff that can schedule appointments and welcome pet owners and pets with professionalism. The vet's office is a scary place for most pets, so the more positive atmosphere they encounter, the better.
- Provide personalized follow up. After the appointment, share and send personalized information to the pet owners. A follow-up email summarizing the visit not only emphasizes the service and care that was provided, it may also serve as a reminder for the owner to continue to seek preventative care for his or her pet.
Assisi Animal Health's clinical solutions complete the Circle of Care® — the collaboration of veterinarians and owners in animal health and healing. Our company helps veterinary professionals and owners improve the quality of life for companion animals using the Assisi Loop, the non-invasive, non-pharmaceutical healing device that is based on the same FDA-cleared technology used on humans. The device uses low-level pulses of electromagnetic energy to reduce pain and swelling, and to enhance recovery.
Media Contact: Kaysie Dannemiller, Assisi Animal Health, 8668307342, firstname.lastname@example.org
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SOURCE Assisi Animal Health