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Beryl, the nation's leading healthcare-exclusive call center, utilizes anintricate combination of technologies to serve the customers of more than 450client hospitals. Beryl uses the most sophisticated data-management andsecurity program on the market today. This and its specialized softwareapplications and Web-integration, scheduling and forecasting tools contributeto Beryl's being an industry leader. Client hospitals gain up-to-the-minutedetailed and actionable data about every caller, which helps them to buildlong-term relationships with their customers.
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"As a call center that connects someone to healthcare every 6.6 seconds,we collect incredible amounts of data that must be accessible, accurate andsecure," said Bobbie Morton, VP of information technology. "A complementarymix of high-tech and high-touch enables Beryl to be the leader in thehealthcare industry."
The Tech Titans awards, launched in 2001 by the Metroplex TechnologyBusiness Council, recognizes outstanding technology companies and individualsin the north Texas area who have made contributions during the past yearlocally as well as to the technology industry overall.
Beryl, the nation's leading healthcare-exclusive call center, helpsorganizations grow revenue and build lasting customer relationships byconnecting people to healthcare. As a leading provider of outsourced telephoneand Web-based communications, Beryl delivers 24/7 exemplary customer serviceduring more than five million interactions annually. Since 1985, hundreds ofhealthcare organizations have relied on Beryl for best-practices insight anddata they can use to make more informed decisions about customer acquisitionand retention. For more information about Beryl and its educational arm, TheBeryl Institute, visit http://www.beryl.net.
SOURCE Beryl
