INDIANAPOLIS, Nov. 12 Centerplate, the hospitality partner to North America's premier convention centers and sports stadiums, announced today with the Capital Improvement Board (CIB) that its currently undergoing a comprehensive investigation of Lucas Oil Stadium to immediately address all known food safety violations, ensuring that the facility operates as a model of operational excellence and exceeds all Health Department guidelines. Centerplate's executive leadership including CEO and president Des Hague, EVP of operations George Wooten, SVP Bob Pascal, and VP John Shelton, among several other key executives, are undergoing a deep review with CIB executive director Barney Levengood and the venue's operations team that will result in enhanced processes and procedures, providing the safest and most enjoyable environment possible for every guest at Lucas Oil Stadium.
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Among the immediate steps being taken by Centerplate and CIB are the hiring of additional operations management and maintaining senior leadership on-site as the review is carried out; more than doubling the health auditor team with nine additional experts whose sole purpose is to work in partnership with the Marion County Health Department to ensure all issues are fully addressed; creating a 24-hour hotline for fans and staff to voice comments and concerns easily and quickly; and significantly accelerating efforts with the pest control company including additional monitoring stations. Centerplate currently ensures that 100% of its employees pass the food and safety training program developed by the Marion County Health Department, and an additional 25% of these employees are ServSafe certified, going up and beyond the national standard.
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"It is of the utmost importance that Colts' fans and every guest at Lucas Oil Stadium be 100% confident they are in a clean and safe environment," said Des Hague, CEO and president of Centerplate. "Our number one goal is for fans to focus on who is playing on the field and to have a great experience within the stadium."
"We are deeply committed to meeting the food safety guidelines provided by the Marion County Health Department," said Patrick J. Early, vice president for CIB. "With the immediate steps being taken in partnership with Centerplate, we will ensure that the venues food service operations meet the standards set by the Marion County Health Department."
To ensure that all Health Department guidelines are met at every event in Lucas Oil Stadium, Centerplate is diligently working to enhance current communication, education and training programs. Through these strengthened processes and procedures across all operations, Centerplate is committed to providing the safest possible environment for every guest at Lucas Oil Stadium.
About Centerplate
Centerplate operates more than 140 prominent sports, entertainment and convention center venues across North America. Centerplate has provided services to 11 Super Bowls, 19 World Series, key events for the Democratic and Republican National Conventions, 15 official U.S. Presidential Inaugural Balls, over 100 major College Bowl Games and the largest plated dinner in history at the Alpha Kappa Alpha Centennial Celebration. Visit the company online at www.centerplate.com.
About The Capital Improvements Board (CIB)
The CIB is the public agency responsible for several downtown facilities, including Lucas Oil Stadium and the Indiana Convention Center.
SOURCE Centerplate
