PINEHURST, N.C., Oct. 13, 2016 /PRNewswire-iReach/ -- Assisi Animal Health developed the Assisi Loop®, an effective non-pharmaceutical
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In any veterinary practice, it can be a challenge to get pet owners to comply with recommended treatment protocols—whether it simple flea, tick, or deworming treatments or visits for vaccines. Unfortunately, non-compliance can have a domino effect. If the pet owner is not happy, he or she may lay blame on the veterinary practice, and in turn share their perceived negative experience with family and friends—negatively impacting the practice's reputation and finances. With that in mind, Assisi Animal Health shares four ways to promote compliance.
Keep instructions simple. When it comes to caring and treating their own pets, the more complex the treatment, the less likely the owner is to follow instructions, or complete the treatment. Try to prescribe a medicine that only has to be administered once a day or to an area that can be easily handled by the pet owner. Be patient, use layman's terms rather than complex language, and ask the owner to repeat the instructions.
Manage pet owner's expectations. In cases like flea infestation, it may take a week for treatment to work, including bathing. Clearly outlining the treatment protocols, along with challenges that may come up during treatment, helps a pet owner manage expectations and stay the course of treatment. Pet owners want to be a part of their pet's successful recovery, and being armed with information helps.
Communicate clearly. This is key to encouraging pet owners to comply with treatment protocols. After the initial appointment, follow up with a phone call, email, or text message. Send reminders about when treatments should be administered. Send an email or text message to see if the treatment is proving effective.
Assisi Animal Health's clinical solutions complete the Circle of Care® — the collaboration of veterinarians and owners in animal health and healing. Our company helps veterinary professionals and owners improve the quality of life for companion animals using the Assisi Loop, the non-invasive, non-pharmaceutical healing device that is based on the same FDA-cleared technology used on humans. The device uses low-level pulses of electromagnetic energy to reduce pain and swelling, and to enhance recovery.
Media Contact: Kaysie Dannemiller, Assisi Animal Health, 8668307342, [email protected]
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SOURCE Assisi Animal Health
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