Assisi Animal Health Discloses 3 Tips to Improve Your Veterinary Staff's Communication Skills
PINEHURST, N.C., April 15, 2016 /PRNewswire-iReach/ -- Assisi Animal Health developed the Assisi Loop®, an effective non-pharmaceutical anti-inflammatory device (NPAID®) that works as an electromagnetic therapy for equine. The Loop helps heal wounds and relieve pain in cats, dogs, and horses.
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Communication is a key part of any good business and veterinary practices are no exception. Being able to communicate both internally and with clients is an essential part of running a successful practice. Assisi Animal Health offers 3 tips to improve your staff's communication skills.
- Be welcoming. While this tip may seem like common sense, it's important to remember that your attitude and tone affect a client's experience. Your staff, regardless of their role in your practice, should be able to make the client hear their fervent enthusiasm for making their encounter a pleasant one.
- Be direct. In order to maximize the efficiency of your practice, your staff should never beat around the bush. Always be sure to be forward and straight to the point when discussing treatment, costs and payments, and legal matters. Clients don't like surprises, so you should communicate in a clear manner so as to avoid confrontations or arguments.
- Be a good listener. Being a strong communicator is more than just being a good speaker; it means being able to listen as well. Encourage your clients to tell you their story of what's happening with their pets. Being able to listen intently will enable you to extrapolate an accurate understanding of what took place that led to their visit.
Communicating with your clients is a key component of operating a good veterinary practice. This means both speaking and listening to your clients. By following these tips, you can optimize the efficiency of your practice.
Assisi Animal Health's clinical solutions complete the Circle of Care® — the collaboration of veterinarians and owners in animal health and healing. Our company helps veterinary professionals and owners improve the quality of life for companion animals using the Assisi Loop, the non-invasive, non-pharmaceutical healing device that is based on the same FDA-cleared technology used on humans. The device uses low-level pulses of electromagnetic energy to reduce pain and swelling, and to enhance recovery.
The Assisi Loop. Proven Science. Positive Results. ®
Media Contact: Kaysie Dannemiller, Assisi Animal Health, 866-830-7342, firstname.lastname@example.org
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SOURCE Assisi Animal Health