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Anthem Blue Cross and Blue Shield in Maine Ranks in Top 6% of all insurers on U.S. News & World Report/National Committee for Quality Assurance Best Health Plans List

Wednesday, November 12, 2008 General News
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SOUTH PORTLAND, Maine, Nov. 11 Anthem Blue Cross and BlueShield in Maine is ranked 16th in the nation out of 250 health insuranceplans, according to the current (Nov. 17) issue of U.S. News & WorldReport/NCQA America's Best Health Plans 2008. This recognition as one of thenation's best health plans is the result of outstanding overall performance inclinical care measures, member satisfaction and NCQA accreditation.
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"We work hard to make sure our members have access to high quality medicalcare and programs designed to help them live healthier lives," said DanCorcoran, president, Anthem Blue Cross and Blue Shield in Maine. "But we gobeyond simply improving the lives of our members. Through partnerships andcollaborations with other health care organizations, providers and communitygroups in Maine, we have developed and implemented programs that have asignificant positive impact on the health of the communities we serve."
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The Anthem Blue Cross and Blue Shield Maine plan currently holds ExcellentAccreditation for its HMO/POS plan and has earned Quality Plus Distinction inCare Management and Health Improvement.

Anthem scored in the 90th percentile (i.e., the top 10 percentile ofhealth plans in the nation) in several key Health Plan Employer Data andInformation Set *(HEDIS(R)) Effectiveness of Care measures, including:preventive screenings for breast, cervical and colorectal cancer; diabetescare, cholesterol management, antidepressant medication management and accessto care measures. Anthem works with its members to help improve their healththrough education, reminders and tools to manage their conditions such as aHeart Health Calendar and a Women's Health Reminder.

"To be recognized in the top 6 percent of all health plans in the countryis a testament to our associates and is something we take real pride in," saidCorcoran.

"America's Best Health Plans is a practical tool that helps consumers makeinformed decisions when choosing a health plan," said NCQA President MargaretE. O'Kane. "It lets consumers know which plans have demonstrated they candeliver the highest levels of care and service."

The Proof is in the Programs

Anthem Maine's Quality Hospital Improvement Program -- QHIP -- works toimprove the quality of hospital care our members receive. Hospitals arerewarded for instituting programs and adopting technologies that result inbetter patient outcomes, reduced errors and higher member satisfaction. Thisvoluntary program currently has sixteen Maine hospitals participating. AnthemMaine's Primary Care Pay for Performance Program encourages providers toimprove the quality of care our members receive. Using a framework similar tothe QHIP program, providers are rewarded for implementing illness registriesfor members with chronic disease and for installing electronic medical recordsin their offices. Approximately 97% of Maine's Primary Care Providers areparticipating in this program

About the National Committee for Quality Assurance

The National Committee for Quality Assurance (NCQA) is a private,non-profit organization dedicated to improving health care quality. NCQAaccredits and certifies a wide range of health care organizations. NCQAprovides health care quality information free of charge through the Web andthe media in order to help consumers, employers and others make more informedhealth care choices. More information can be found at http://www.ncqa.org/ .

Founded in 1933, the weekly news magazine, U.S. News & World Report, isdevoted to investigative journalism and reporting and to analyzing nationaland international affairs, politics, business, health, science, technology andsocial trends. Through its annual rankings of America's Best Colleges,America's Best Graduate Schools and America's Best Hospitals, and its News YouCan Use Brand, U.S. News has earned a reputation as the leading provider ofservice news and information that improves the quality of life of its readers.Available online at http://www.usnews.com/ , U.S. News, for the second time ina row, was named the most credible newsweekly by the Pew Biennial NewsConsumption Survey and the most credible news organization in print."America's Best Health Plans" is a trademark of U.S. News & World Report.

About Anthem Blue Cross and Blue Shield

Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plansof Maine, Inc., and an independent licensee of the Blue Cross and Blue ShieldAssociation. (R)ANTHEM is a registered trademark of Anthem InsuranceCompanies, Inc. The Blue Cross and Blue Shield names and symbols areregistered marks of the Blue Cross and Blue Shield Association. Additionalinformation about Anthem Blue Cross and Blue Shield in Maine is available atwww.anthem.com .

*HEDIS is a registered trademark of NCQA.Anthem Health Plans in Connecticut and New Hampshire also made U.S. News & World Report/NCQA's Top 20 commercial plans.

SOURCE Anthem Blue Cross and Blue Shield in Maine
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