Advocates Urge Local Officials to Act to Improve Care at Atria Senior Living

Wednesday, August 22, 2007 General News J E 4
WASHINGTON, Aug. 21 Senior-care advocatesattended County Commissioners' meetings in Texas and Florida today requestingaction to protect seniors in area Atria Senior Living facilities. TheCampaign to Improve Assisted Living and SEIU Healthcare has already called onseveral states to step up oversight of Atria facilities, and a letter or phonecall from local elected officials to state regulators could hasten the processof improving care. Atria has been cited more than 1,000 times nationwide forserious resident care problems.

Seniors, family members, caregivers, and advocates spoke during open forumportions of the Commissioners' meetings detailing their concerns and theproblems they've encountered at Atria. Their concerns included poor staffinglevels, high staff turnover rates, medication errors, and poor handling ofemergencies.

"Seniors and their families pay dearly for what they're told will be thebest quality of care available," said Pedro Rodriguez, Director of the ActionAlliance for Senior Citizens. "Atria Senior Living may not be living up totheir promise of quality care."

Residents have reported paying thousands of dollars a month for theirsmall apartments, yet low staffing and care problems persist. The Campaign toImprove Assisted Living is a coalition including SEIU Healthcare assistedliving residents, family members, caregivers, and community members allcalling for better care.

"Between allowing my sister-in-law Ann's blood pressure to drop and notnotifying me in a timely fashion or responding, the poor quality of the food,and mismanaging her medications, Atria left me very concerned about thequality of care that my sister-in-law and other residents were receiving atAtria Kingwood," said Peggy Preast during her testimony to Harris CountyCommissioners in Houston, Texas. "I ask that you investigate these incidentsand take action to make sure that the health and safety of residents at thefacility are being protected."

The Campaign is calling for Atria to make a real investment in front-linecare by staffing-up, increasing worker training, and lowering worker turnover.Atria Senior Living operates 121 facilities in 27 states.

More information is available at

The Campaign to Improve Assisted Living is a coalition including SEIUHealthcare, assisted living residents, caregivers, family members, and senior

advocates working together to make sure that assisted living facilities

provide quality, safe housing and services at a good value.

SOURCE Campaign to Improve Assisted Living


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