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AccuNurse(R) Voice-Assisted Care Takes Interactive Care Delivery to New Levels With Real-Time 802/672 Reports and a Unique Approach to Mood and Behavior

Friday, October 10, 2008 General News J E 4
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PITTSBURGH, Oct. 9 Vocollect Healthcare Systems, Inc.announces that AccuNurse voice-assisted care now includes automated reportingfunctionality for the CMS-802 and CMS-672 reports as well as interactive caredelivery for MDS Section E, Mood and Behavior. The addition of the automatedCMS-802 and CMS-672 reports enables long-term care facilities to generate thereports on-demand with real-time ADL information, helping them to be betterprepared for the annual survey process. Never before in the industry havereports with real-time ADL information been available. With regard to mood andbehavior, AccuNurse offers another industry first by incorporatingresident-specific interventions as well as on-the-fly tips to help caregiversproperly code mood and behavior-related documentation.

As industry insiders know, the CMS-802 and CMS-672 reports are crucial tolong-term care facilities because they are requested by surveyors when theyarrive onsite for annual survey. The CMS-802 report is a roster/sample matrix,which is a surveyor's tool for collecting the mandatory resident status dataon the first day of the survey process. This report may also be used forrecording information while the surveyors are onsite. A facility is requiredto provide the CMS-802 report by the end of the surveyor's initial tour.Another critical piece of the survey process, the CMS-672 form (ResidentCensus and Conditions of Residents), must be provided to a surveyor by thefacility within 24 hours of the survey process.

In addition to the annual survey process, facilities use the CMS-802 andCMS-672 reports for ongoing quality assurance to measure their clinicaloutcomes and identify trends. The information is especially valuable foridentifying potential problem areas before a survey. AccuNurse's ability tonow provide automated reporting functionality for these two forms is a perfectcomplement to a facility's proactive care programs.

In addition to the new reports, AccuNurse voice-assisted care now includesmood and behavior functionality. In AccuNurse, mood and behavior-relatedinterventions are customizable for each resident. For example, custominterventions for dementia residents who find comfort in specific activitiesor responses can be added to the system and sent directly to the ears ofcaregivers to provide truly personalized care. Also, if a caregiver isdocumenting verbal expressions of distress, but the caregiver isn't sure ifthe resident made self-deprecating comments, the caregiver can ask AccuNursefor help to get examples of what a self-deprecating comment might be. Thisreal-time guidance leads to more personalized care for residents and also togreater MDS coding accuracy.

Additionally, AccuNurse enables caregivers to document mood andbehavior-related occurrences as close as possible to when they actuallyhappen. Caregivers simply talk to document the occurrences as they take place,as opposed to waiting until later in the shift to capture the information.AccuNurse also provides caregivers with the ability to immediately page asupervisor when questions arise -- so specific questions about care needs orhow to code an item in Section E never have to go unanswered.

"Now more than ever, AccuNurse voice-assisted care enables caregivers toachieve better communication, better quality of care, and even betterreporting," said James Quasey, president of Vocollect Healthcare Systems. "Ourunique approach to mood and behavior and the automated reporting functionalityfor the CMS-802 and CMS-672 reports are our latest responses to our usercommunity. We asked for their feedback as to what would make them moreproductive and effective. We responded by developing this unique reportgeneration capability, freeing up even more time for direct resident care."

About Vocollect Healthcare Systems

AccuNurse voice-assisted care from Vocollect Healthcare Systems, Inc.makes it easy for healthcare professionals to retrieve care needs on-demand,chart activities as they are completed, and page each other for help.Organizations using AccuNurse benefit from lower operating costs, maximizedreimbursements, and improved quality of care. Vocollect Healthcare Systems isa subsidiary of Vocollect, Inc., the global leader in voice technology anddelivering performance improvements in productivity, accuracy, cost reductionand worker satisfaction for mobile employees on six continents.

Vocollect(R) is a registered trademark of Vocollect, Inc.; AccuNurse(R) isa registered trademark of Vocollect Healthcare Systems.

SOURCE Vocollect Healthcare Systems, Inc.
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