Preventive Measures - Prevention At Personal Level

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How To Avoid Litigation

PREVENTION AT PERSONAL LEVEL

1. True and M.C.I. approved qualification, training & experience of recognized centers are the primary safeguards against any litigation. The prescription heads, signboards and advertisements should mention the actual facilities available. We should refrain from claims of guarantee of results.

2. Communication: This is the key to doctor-patient relationship. Increasing crowds of patients and improper communication to patient about diagnostics and treatment procedures, complications and claims of guarantee success are main reasons for patient dissatisfaction.

So it is desirable for us to give our behavior a human face with sympathetic attitude. We must answer all queries of the patients/relative without getting irritated and patiently. We should not be averse of any demand/suggestion for second opinion by patient/relatives. The right of patient/relatives to seek explanation about bill should not be denied.

Interpersonal behaviour

The human face of medical care decides the patient's /attendant's reaction towards on medical mishap/untoward reaction. The whole system of medical establishment should made courteous, and polite. The special training should be imported to staffs from HRD experts about dealing with patients/relatives under grievous mental stress due to some loss/injury.

Academic & technical up gradation

To keep pace with fast changing scenario of technical advancement, one should regularly attend CMEs, workshops and other academic sessions should also be organized to upgrade our junior staff and nursing team.
It is amendatory for every urologists to keep himself generally informed about mainstream changes in diagnosis, treatment and practice through books and towards etc.

Medical ethics laws

A through knowledge of medical ethics and laws is essential for all medical professionals. Unless we know about something we can't improve/correct our practice standards. We should always try to get feedback from our patients about our setup, our staff, charges etc. This will give us an idea about further improvement/improvisation in our practice standards.

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